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Silent Hill: Townfall Crashing: AMD, NVIDIA and Startup Fixes

Townfall crashing on PC? Start with the September 25 official AMD ray-tracing and NVIDIA driver advice, then check startup display errors and black screens.

Quick answer

Annapurna’s September 25 Steam notice recommends turning off ray tracing for repeated AMD GPU crashes and updating NVIDIA drivers before launching. Patch 1.4.0 is now available, but its notes address frame pacing and streaming stutter without confirming a universal crash fix. For a startup DXGI_ERROR_INVALID_CALL or black screen, the separate display-scale and refresh-rate tests below remain community workarounds.

On this page

Does patch 1.4.0 fix these crashes?

The October 8 notes describe frame-pacing and streaming-stutter improvements, not a confirmed startup or AMD ray-tracing crash remedy. Update through your storefront and record the installed build, then test the original failure again. If the game still closes, follow the matching GPU or display checks below instead of assuming a stutter update resolves the crash.

Start with the official advice for your GPU

The publisher’s pinned Steam post separates these cases. Check your GPU model first; do not apply every change at once.

  • AMD GPU, repeated crashes: turn off Raytracing in the game’s Options menu, then retry the same scene. The team calls this temporary and says it is investigating with AMD.
  • NVIDIA GPU: update to the latest driver for your GPU through NVIDIA’s official driver tools before retrying. Record your old and new driver versions.
  • Cannot reach Options at all: use the startup checks below. The notice does not supply a launch command or configuration-file edit for disabling ray tracing outside the menu.

Match the failure before changing settings

Use the display checks below when the PC game begins launching but closes or stays black before you can play. The Steam thread includes a D3D12Viewport error with DXGI_ERROR_INVALID_CALL; a later reply asks where to find the scaling setting. Different startup errors can have different causes. Record the full error, game version, GPU and driver version before testing.

A grey Play button after preloading is an access question. If the game already runs but hitches during movement, follow the frame-pacing guide instead.

Test Windows display scale at 100%

The September 22 Steam discussion contains a suggestion to use 100% scaling and three follow-up success reports, including the original poster. Fullscreen-optimization changes had mixed results in the same thread. These observations justify a reversible scaling test; they do not establish the underlying cause.

  • Close Townfall. Note your current display scale so you can restore it.
  • Open Windows Settings, then System, then Display. Select the display used for the game if more than one is connected.
  • Under Scale & layout, set Scale to 100% using the available dropdown. This is desktop scaling, not the game’s render-resolution percentage or the separate Text size slider.
  • Launch Townfall again without changing another setting. If the same error remains, restore your previous scale. If it works, record the result and reassess the workaround after a game update.

For a black screen, compare a supported 60 Hz mode

In a separate September 22–23 Reddit exchange, a player suggested 60 Hz in NVIDIA settings and the original poster reported success. That is one confirmed follow-up, weaker evidence than the scaling reports. It does not show that every high-refresh display is affected.

If your display offers 60 Hz, close the game and note its current rate. In NVIDIA Control Panel, open Display, then Change resolution, choose the gaming display and select 60 Hz from the Refresh rate list. Windows also exposes supported rates under Settings, System, Display, Advanced display. Select the correct display before changing it. Do not create a custom timing to force a missing option.

Try launching once, then restore the previous rate if there is no improvement. Refresh rate is measured in Hz and is separate from an in-game FPS limit. Lowering it can make the rest of the desktop feel less smooth.

Verify the installation and keep a useful failure record

If the display comparisons do not help, use Steam’s official file check: restart the computer, open Steam, select Townfall in Library, open Properties, then Installed Files, and choose Verify integrity of game files. Let verification finish before retrying. This checks the installation; it is not a promised solution to the reported display error.

For a continuing failure, retain the error text, whether you reached the menu, display resolution/scale/refresh rate, hardware and driver details, and the result of each separate test. Send that information through the game’s support route. This guide does not reproduce advice to disable Windows security controls or install replacement DLLs from a forum.

Common questions

Is this an official Townfall crash fix?

The AMD ray-tracing and NVIDIA driver advice comes from Annapurna’s September 25 official notice. The 100% display-scale and 60 Hz startup tests are community observations. None is a released patch or a guarantee for every crash.

Will these steps fix a crash later in the story?

The official AMD advice covers repeated crashes, including after launch. The display tests concern startup failures. If a particular scene still crashes, record that location, the error and your GPU/driver details for support.

REFERENCE RECORD

Sources used for this page

Official patch notesKonami: patch 1.4.0 and menu build v1.5.154194October 8, checked October 9, 2026. Matches the official Steam announcement. Supports Weight grab damage on Story/Normal, AI and combat adjustments, console manual and Aux Line clarity, Part 5 glass and slide-name fixes, ultrawide Letterbox, AZERTY bindings and frame pacing. No universal crash cure, Nightmare grab change, new puzzle answers or benchmark is stated.Official patch notesKonami: PC patch 1.3.1September 30, checked October 3, 2026. Steam and Epic update reduces shader-precompilation stutter; the menu build is v1.4.153829. Corroborated by the official Steam announcement through the News API for app 1636440. Does not document crash, frame-generation, Steam Deck certification or enemy-balancing changes.Official publisher troubleshooting noticeAnnapurna: controller input and GPU crash workaroundsPosted September 25, checked September 26, 2026. Developer-badged Annapurna Community post recommends disabling Steam Input and restarting for duplicate actions, disabling ray tracing for repeated AMD GPU crashes, and updating NVIDIA drivers. Temporary advice while performance work continues; no release date or patch changelog.Community troubleshooting reportsSteam players: startup crash and 100% scaleSeptember 22–23, checked September 23, 2026. Original DXGI_ERROR_INVALID_CALL report, scaling suggestion and three success replies. Fullscreen-optimization outcomes are mixed; not an official fix.Community troubleshooting reportReddit: startup black screen and 60 HzSeptember 22–23, checked September 23, 2026. One 60 Hz suggestion and one success reply. Limited evidence, not a universal remedy.Official system supportMicrosoft: Windows display scalingChecked September 23, 2026. Documents Settings, System, Display and the Scale control; does not validate a Townfall crash remedy.Official system supportMicrosoft: display refresh rateChecked September 23, 2026. Documents Advanced display and supported refresh rates. An asterisk can indicate a resolution change.Official graphics supportNVIDIA: select a screen refresh rateChecked September 23, 2026. Documents Display, Change resolution, display selection and Refresh rate. Not a Townfall-specific recommendation.Official platform supportSteam Support: verify installed game filesChecked September 22, 2026. Documents Library, Properties, Installed Files verification for missing content or crashes; not a Townfall stutter remedy.